At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services.  We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.   

ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles.  We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.

JOB PURPOSE: The ATE Tooling Research Specialist is responsible for researching, testing, and evaluating existing and emerging automotive diagnostic technologies, ADAS calibration equipment, OEM software, and related tooling solutions. This role works closely with ATE's Technology team to assess equipment capabilities, identify technical issues, document testing results, and recommend solutions that enhance operational efficiency and service quality.

The Tooling Research Specialist serves as a technical subject matter expert, collaborating with Training, Field Operations, Technical Support, and external vendors to support the implementation of new technologies, improve tooling processes, and ensure technicians have access to effective equipment and resources.

• Research, test, and evaluate existing and emerging automotive diagnostic technologies, ADAS calibration equipment, OEM software, and aftermarket tooling solutions.
• Conduct hands-on testing of diagnostic equipment, calibration tools, OEM and aftermarket scan tools, and related automotive technologies to assess functionality, reliability, and operational effectiveness.
• Evaluate tooling requirements and capabilities for new vehicle makes, models, and model-year releases to identify potential impacts on ATE operations.
• Develop, test, and document tooling methods, procedures, and processes to support consistent and efficient field operations.
• Identify, troubleshoot, and document equipment deficiencies, software issues, inaccurate specifications, and other technical concerns discovered during testing.
• Prepare testing reports, case studies, and technical findings, communicating results and recommendations to the Technology team and other stakeholders.
• Partner with the Technology team and equipment manufacturers to investigate technical issues, evaluate potential solutions, and support resolution efforts.
• Collaborate with the Training Department to develop technical training materials, procedures, and resources that support the effective adoption and utilization of new tooling technologies.
• Work with Field Operations, Technical Support, and external vendors to evaluate tooling needs and recommend equipment solutions that improve technician productivity and service capabilities.
• Support the evaluation of 12-volt electrical tooling, diagnostic equipment, and technology requirements for mobile technician vehicle upfitting.
• Collaborate with vehicle upfitting vendors and internal stakeholders to ensure mobile service vehicles are equipped with appropriate tooling and technology to support operational needs.
• Provide technical guidance and subject matter expertise regarding diagnostic equipment, ADAS calibration tools, OEM software, and related automotive technologies.
• Assist in identifying tooling gaps, evaluating equipment needs, and recommending improvements to tooling processes and standardization.
• Perform other duties as assigned.

• 5+ years of combined experience in automotive diagnostics, vehicle servicing, ADAS calibration, electrical systems, and related automotive technologies, including hands-on experience with diagnostic equipment, tooling, and calibration procedures.
• 2+ years of installing, utilizing, and troubleshooting all OEM software available (all Domestic, Asian, and Euro makes are required)
• 5+ years of OEM Software experience (for all manufacturers) regarding installs, utilization, updating, and troubleshooting
• Management and training experience
• Proficient in Microsoft Office 365
• Strong analytical, problem-solving, and troubleshooting skills, with the ability to identify technical issues and recommend practical solutions.
• Exude professionalism showing passion for the industry with an unwavering drive to doing things correctly
• Excellent interpersonal, communication, and presentation skills
• Proven ability to research and develop processes to effectively communicate concepts.
• Exude professionalism showing passion for the industry with an unwavering drive to doing things correctly
• Overnight travel may be required, 20 to 30% of time, depending on drivability
• Air travel may be required
• A safe driving record and a valid Driver’s License required
• Ability to lift and carry up to 50 lbs.
• Must be able to stand for long periods of time in automotive shop environment

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.